Last Updated: October 28, 2026

At Body Positive Fitness ("we," "us," or "our"), accessible from www.bodypositivefitness.ca, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, sign up for our communications, or purchase our services and merchandise.

1. Information We Collect

We collect personal information directly from you when you interact with our website or services:

• Contact & Prospect Details: Names, email addresses, phone numbers, and custom form responses submitted via Typeform and Flodesk.
• Client Account & Service Details: Name, contact information, service bookings, and client account details managed through Mindbody.
• Purchase Details: Transaction history and billing details for merchandise purchases processed through Square or service bookings made through Mindbody.
• Automatically Collected Data: Basic website usage details, including IP addresses, browser types, and device information gathered via standard website cookies and analytics.

2. How We Use Your Information

We use your information to:

• Manage client accounts, schedule bookings, and deliver services.
• Process merchandise and service transactions.
• Send marketing updates and newsletters via Flodesk (you can opt out at any time).
• Respond to inquiries and contact requests submitted through Typeform.
• Maintain website security and optimize site functionality.

3. Information Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties.

To run our business, we share data only with trusted third-party service providers who assist us in operating our platform, processing payments, and managing customer communications:

• Mindbody: Manages client accounts, service bookings, and payment processing for services.
• Square: Processes payments for merchandise purchases.
• Flodesk: Stores email lists and delivers newsletter and marketing communications.
• Typeform: Captures prospect information and contact form inquiries.

4. Payment Data Security

All financial transactions are handled directly through secure, PCI-compliant payment processors (Mindbody and Square). Your payment card information is fully encrypted during transmission. We do not store, view, or have access to your full credit card numbers or security codes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

6. Your Privacy Rights & Choices

Depending on your location, you have rights regarding your personal information:

1. Access & Correction: You may request access to or updates of your personal data held in our systems.
2. Marketing Opt-Out: You can unsubscribe from Flodesk marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any message.
3. Data Deletion: You can request that we delete your personal information, subject to legal or accounting retention requirements.

7. Children's Privacy

Our website and services are not directed at children under 13 (or 16 where applicable by law). We do not knowingly collect personal data from children.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us here.